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IETF email service outage deferred

3 Sep 2024

The scheduled outage of the IETF email processing system has been deferred again to allow time to complete further work discovered to be required for a successful transition.

The current email processing infrastructure remains in service.

An updated schedule for the transition will be announced as soon as it is set.

During the outage, delivery of messages to addresses at ietf.org, iab.org, irtf.org, iesg.org, and rfc-editor.org, including email lists, will be paused. The goal is to deliver all mail received during the outage once the transition is complete. However, it is possible that some mail meant to be received during this window will not be recoverable.

This transition is being undertaken by Sirius, the company selected to migrate the IETF’s email processing systems to a new cloud infrastructure and manage our email and mailing list systems.

This transition will move our primary mail sending to be through Amazon SES. The relevant SPF records have already been updated. Further preparation is currently underway and is expected to continue until just before the migration begins.

The current system has a large number of moving parts accumulated over decades of customization for the IETF community. This makes the system exceedingly complex and the transition especially brittle. If the transition can not be completed on 29 August we will revert to the current infrastructure and reschedule the transition. 

Issues encountered after the transition should be reported to:

support@ietf.org

These will be forwarded to Sirius for handling.

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